TERMS OF SERVICE

Last Updated: September 4, 2026

Welcome to pinvex.shop.

These Terms of Service (“Terms”) govern your access to and use of pinvex.shop, including all information, content, features, tools, products, and services made available through our website (collectively, the “Services”).

The website is operated by:

Legal Business Name: Digital CRM & IOT
Responsible Person: Brian Erdmann
Business Address: Ryttervej 15, 5642 Millinge, Denmark
CVR Number: 39379724
Email: olawest1977@gmail.com
Website: pinvex.shop

Our store is hosted on Shopify, which provides the e-commerce platform that enables us to offer our products and Services to you.

By visiting our website, creating an account, placing an order, or otherwise using our Services, you agree to these Terms and our other applicable policies, including our Privacy Policy, Shipping Policy, and Return & Refund Policy.

If you do not agree to these Terms, please do not use our Services.

1. ELIGIBILITY AND USE OF THE WEBSITE

By using our Services, you confirm that you are legally capable of entering into a binding contract under the laws applicable to you.

You agree to provide accurate, current, and complete information when placing an order or creating an account.

You are responsible for maintaining the confidentiality of any account credentials associated with your account and for activities carried out through your account.

You may use our website only for lawful purposes.

2. OUR PRODUCTS

We sell Golf GPS devices and related golf products and accessories.

We make reasonable efforts to ensure that product descriptions, specifications, photographs, prices, availability, and other information displayed on our website are accurate.

However, colors and product appearance may vary slightly depending on your screen, device, and display settings.

Product features, compatibility, supported courses, GPS functionality, maps, software functions, accessories, and package contents may vary depending on the specific model.

Customers should review the applicable product page carefully before ordering.

We reserve the right to update product descriptions, specifications, availability, and pricing where reasonably necessary.

Nothing in these Terms limits your statutory rights where a product is defective, incorrectly described, or otherwise does not conform to the purchase contract.

3. ORDERS

When you submit an order through pinvex.shop, you are making an offer to purchase the selected product.

After receiving your order, we may send an order confirmation to the email address provided during checkout.

An order may be refused or cancelled where reasonably necessary, including in cases involving:

• Incorrect pricing or product information;

• Product unavailability;

• Suspected fraud or unauthorized transactions;

• Incorrect or incomplete customer information;

• Technical errors; or

• Other legitimate reasons.

If we cancel an order after payment has already been received, any amount owed to you will be refunded using the appropriate payment method.

Please review your order details carefully before submitting your purchase.

4. PRICES AND PAYMENT

The price charged for a product will be the price displayed and confirmed during checkout at the time the order is placed.

Any applicable taxes, fees, or other mandatory charges will be disclosed as required before the order is completed.

For orders shipped to Germany, our standard shipping service is:

FREE (€0.00)

Available payment methods are displayed during checkout.

You agree to provide accurate and authorized billing and payment information.

We may update prices from time to time. Such changes will not affect orders that have already been accepted unless required to correct an obvious error and permitted by applicable law.

5. ORDER PROCESSING

Our standard order processing time is:

0 business days

This means eligible orders are normally processed on the same business day.

Orders placed outside normal processing periods, on weekends, or on public holidays may be processed according to the next applicable carrier or fulfillment schedule.

Processing time is separate from delivery/transit time.

6. SHIPPING AND DELIVERY

For orders shipped to Germany, our standard shipping terms are:

Order Processing Time: 0 business days
Transit / Delivery Time: 3–7 business days
Standard Shipping Cost: Free (€0.00)

The estimated total delivery time is generally 3–7 business days after the order is placed.

Delivery estimates may be affected by circumstances outside our reasonable control, including:

• Carrier delays;

• Severe weather;

• Public holidays;

• Transportation disruptions;

• Incorrect or incomplete delivery addresses;

• Customs or regulatory checks where applicable; or

• Other exceptional circumstances.

We will make reasonable efforts to deliver orders within the stated delivery timeframe.

Any statutory consumer rights relating to delayed or failed delivery remain unaffected.

7. RISK OF LOSS AND DELIVERY

For consumer orders, risk of accidental loss of or damage to the goods generally remains with us until you, or a third party designated by you other than the carrier, physically receives the goods, except where applicable law provides otherwise.

If you independently arrange a carrier that was not offered by us, different statutory rules may apply.

Please contact us at olawest1977@gmail.com if your order is lost or arrives damaged.

8. LEGAL GUARANTEE AND PRODUCT CONFORMITY

Customers in Germany and the European Union benefit from statutory consumer protection rights.

Where applicable, goods are covered by the statutory legal guarantee of conformity required by EU and national consumer law.

For consumers in the European Union, this generally includes a minimum two-year legal guarantee from the date the goods are received.

If a product is defective, does not function as described, or otherwise fails to conform to the contract, you may be entitled to legal remedies such as:

• Repair;

• Replacement;

• Price reduction; or

• Refund or termination of the contract where legally applicable.

These statutory rights are separate from and are not reduced by any commercial warranty or voluntary return policy we may offer.

9. RETURNS AND OUR 30-DAY RETURN POLICY

We offer a voluntary 30-day return policy.

This means that you may request an eligible return within 30 days after receiving your order, subject to the conditions stated in our Return & Refund Policy.

To request a return, please contact:

Email: olawest1977@gmail.com

Do not return products without first contacting us and receiving return instructions.

Detailed return eligibility, return shipping arrangements, refunds, damaged items, and other return procedures are explained in our Return & Refund Policy.

10. EU AND GERMAN RIGHT OF WITHDRAWAL

If you are a consumer located in Germany or another European Union country and purchase goods online, you generally have a statutory 14-day right of withdrawal, subject to legally permitted exceptions.

The withdrawal period generally begins when you, or a third party designated by you other than the carrier, takes physical possession of the goods.

You normally do not need to provide a reason for exercising this statutory right.

To exercise your right of withdrawal, you may send us a clear statement at:

Digital CRM & IOT
Ryttervej 15
5642 Millinge
Denmark

Email: olawest1977@gmail.com

Your statutory 14-day withdrawal right exists independently of our voluntary 30-day return policy.

Further details are provided in our Return & Refund Policy.

11. CANCELLATIONS

Because our standard processing time is 0 business days, orders may enter fulfillment shortly after they are placed.

If you wish to cancel an order, contact us as soon as possible at:

olawest1977@gmail.com

We will make reasonable efforts to cancel the order before dispatch.

If the order has already been dispatched, cancellation before delivery may no longer be possible. This does not affect any statutory withdrawal or return rights available to you after receiving the goods.

12. DAMAGED, DEFECTIVE, OR INCORRECT PRODUCTS

Please inspect your order after delivery.

If your Golf GPS device or another product is defective, damaged, incomplete, or different from the item ordered, contact us promptly at:

olawest1977@gmail.com

Please provide your order number and, where appropriate, photographs or other information showing the problem.

We will evaluate the issue and provide an appropriate solution in accordance with applicable consumer law.

13. PRODUCT USE

Golf GPS devices should be used in accordance with the instructions and specifications supplied with the relevant product.

GPS performance and available functionality may depend on factors including:

• Satellite reception;

• Geographic location;

• Course availability;

• Software or database availability;

• Device configuration;

• Environmental conditions; and

• The particular model purchased.

Customers are responsible for reviewing the relevant product instructions before use.

Nothing in this section limits your statutory rights relating to product conformity or defects.

14. ACCURACY OF INFORMATION

We make reasonable efforts to keep information on our website accurate and current.

Occasionally, information may contain typographical errors, inaccuracies, or omissions relating to:

• Product descriptions;

• Prices;

• Availability;

• Promotions;

• Shipping information;

• Delivery estimates; or

• Other website content.

We reserve the right to correct genuine errors and update inaccurate information.

If an error materially affects an order you have already placed, we will handle the matter in accordance with applicable consumer law.

15. THIRD-PARTY SERVICES AND LINKS

Our Services may include links to or functionality provided by third parties.

We are not responsible for independent third-party websites or services that we do not operate or control.

Before entering into a transaction with a third party, you should review that third party’s own terms, privacy policies, and other applicable conditions.

This does not limit any responsibility we may have under mandatory applicable law.

16. SHOPIFY

pinvex.shop is hosted on Shopify.

Shopify provides the technical e-commerce infrastructure that enables us to operate our online store.

Your purchase contract is entered into with Digital CRM & IOT / pinvex.shop, not with Shopify.

Shopify is not the seller of the Golf GPS products offered by us.

Certain personal information may be processed by Shopify as necessary to provide its platform services. Please review our Privacy Policy for additional information regarding the processing of personal data.

17. PRIVACY

Personal information collected through our Services is handled in accordance with our Privacy Policy and applicable data protection laws.

We may process information necessary to:

• Process and deliver orders;

• Provide customer service;

• Process returns and refunds;

• Prevent fraud;

• Maintain our website and Services; and

• Comply with legal obligations.

Please refer to the Privacy Policy published on pinvex.shop for further details.

18. INTELLECTUAL PROPERTY

Unless otherwise stated, website content including text, graphics, layouts, logos, photographs, and other original materials used on pinvex.shop is owned by us, licensed to us, or used with appropriate authorization.

You may use our website for your personal and non-commercial use.

You may not reproduce, distribute, modify, commercially exploit, or republish protected website content without authorization where such authorization is legally required.

Third-party trademarks and intellectual property remain the property of their respective owners.

19. CUSTOMER CONTENT AND FEEDBACK

If you voluntarily submit reviews, feedback, suggestions, photographs, or other content to us, you confirm that you have the necessary rights to submit that content.

You must not submit content that:

• Violates applicable law;

• Infringes third-party rights;

• Contains malicious software;

• Is fraudulent or intentionally misleading; or

• Is abusive, defamatory, or otherwise unlawful.

Where legally permitted, you grant us the rights reasonably necessary to use submitted reviews or feedback in connection with operating and promoting our Services.

20. PROHIBITED USES

You may not use our website or Services to:

• Violate applicable laws or regulations;

• Commit fraud;

• Infringe intellectual property rights;

• Transmit malicious software;

• Attempt unauthorized access to our systems;

• Interfere with website security;

• Collect personal data unlawfully;

• Impersonate another person or organization; or

• Use our Services for other unlawful purposes.

We may restrict access where reasonably necessary to protect our customers, business, website, or legal rights.

21. AVAILABILITY OF THE WEBSITE

We aim to keep our Services accessible and operational.

However, uninterrupted availability cannot always be guaranteed because of:

• Maintenance;

• Security updates;

• Technical failures;

• Hosting interruptions;

• Internet connectivity issues; or

• Events outside our reasonable control.

Temporary website interruptions do not affect rights arising from orders already entered into.

22. LIMITATION OF LIABILITY

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law.

In particular, nothing in these Terms is intended to exclude or limit:

• Mandatory consumer rights;

• Liability for death or personal injury where legally applicable;

• Liability for intentional misconduct or fraud;

• Liability that cannot lawfully be excluded; or

• Rights under applicable product safety or product liability laws.

To the extent permitted by applicable law, we are not responsible for indirect losses that were not reasonably foreseeable when the contract was entered into.

23. SEVERABILITY

If any provision of these Terms is determined by a competent authority to be invalid, unlawful, or unenforceable, that provision will apply only to the maximum extent permitted by law.

The remaining provisions will continue in effect.

24. NO WAIVER

If we do not immediately exercise or enforce a right under these Terms, this does not mean that we waive that right.

Any waiver must comply with applicable law.

25. CHANGES TO THESE TERMS

We may update these Terms from time to time to reflect:

• Changes to our Services;

• Changes to our business;

• Changes in applicable law;

• Security requirements; or

• Operational improvements.

The current version will be published on pinvex.shop together with the date of the latest update.

Changes will not retroactively reduce statutory rights relating to orders already placed.

26. GOVERNING LAW AND CONSUMER RIGHTS

These Terms and our contractual relationship are governed by the laws applicable to Digital CRM & IOT in Denmark, subject to mandatory consumer protection rules.

If you are a consumer residing in Germany or another European Union country, nothing in these Terms deprives you of mandatory consumer protections granted to you by the laws that are applicable to your consumer contract.

Any mandatory rights relating to jurisdiction and dispute resolution remain unaffected.

27. ENTIRE AGREEMENT

These Terms, together with the policies expressly incorporated into them, including our:

• Privacy Policy;

• Shipping Policy;

• Return & Refund Policy; and

• Other applicable store policies,

form the contractual framework governing your use of our Services and purchases from our store.

Where mandatory consumer law provides greater protection than these Terms, mandatory law will apply.

28. CONTACT INFORMATION

Questions regarding these Terms, your order, delivery, returns, or our Services may be sent to:

Store / Trade Name: pinvex.shop
Legal Business Name: Digital CRM & IOT
Responsible Person: Brian Erdmann
First Name: Brian
Last Name: Erdmann
Business Address: Ryttervej 15, 5642 Millinge, Denmark
Postal Code: 5642
City: Millinge
Country: Denmark
CVR Number: 39379724
Email: olawest1977@gmail.com
Website: pinvex.shop

No customer service telephone number is currently provided. Please contact us by email for customer support.