FAQ

FREQUENTLY ASKED QUESTIONS (FAQ)

Last Updated: September 4, 2026

1. What is the Golf GPS designed for?

Our Golf GPS is designed to help golfers quickly check important distance information on the course instead of estimating distances manually.

Depending on the selected model and available course data, the device can display useful information such as distances to the front, center, and back of the green.

2. What features does the Golf GPS offer?

The Golf GPS is designed with practical on-course functions, including:

  • Slope function for adjusted distance information;
  • Touchscreen operation for easy navigation;
  • GreenView for clearer green information;
  • Front, center, and back distance display; and
  • Magnetic mounting for convenient attachment to suitable metal surfaces.

Available functions may depend on the specific product version, GPS reception, software, and supported golf course data.

3. How does the Slope function work?

The Slope function is designed to take elevation differences into account when providing adjusted distance information.

This can help golfers better understand how uphill or downhill conditions may affect a shot.

Please check the applicable competition or tournament rules before using slope-assisted functions during competitive play.

4. How long does shipping take?

For orders shipped to Germany, our standard shipping terms are:

Order Processing Time: 0 business days
Delivery Time: 3–7 business days
Estimated Total Delivery Time: 3–7 business days

Eligible orders are normally processed on the same business day.

Delivery times are estimates and may occasionally be affected by carrier delays, public holidays, weather conditions, or other circumstances outside our reasonable control.

5. How much does shipping cost?

We offer FREE standard shipping (€0.00) for eligible orders delivered to Germany.

There is no standard shipping fee added to your order.

Any alternative shipping option, if offered, will be clearly displayed during checkout.

6. Can I return my Golf GPS?

Yes. We offer a 30-day return policy, which means you may request an eligible return within 30 days after receiving your order.

For voluntary returns, the product should normally be returned in the same condition in which it was received and should include the original accessories, manuals, components, and packaging where applicable.

Before returning a product, please contact us at:

Email: olawest1977@gmail.com

Please do not send an item back before receiving return instructions.

7. Do customers in Germany have a 14-day right of withdrawal?

Yes. Consumers in Germany and other European Union countries generally have a statutory 14-day right of withdrawal for eligible online purchases, subject to applicable legal exceptions.

This statutory right is separate from our voluntary 30-day return policy.

To exercise your withdrawal right, please contact:

olawest1977@gmail.com

8. What should I do if my Golf GPS arrives damaged, defective, or incorrect?

Please inspect your order after delivery.

If your Golf GPS arrives damaged, defective, incomplete, or different from the product you ordered, contact us promptly at:

Email: olawest1977@gmail.com

Please include:

  • Your full name;
  • Order number;
  • A description of the issue; and
  • Photos of the product or packaging where appropriate.

We will review the issue and provide an appropriate solution in accordance with our policies and applicable consumer law.

Store: pinvex.shop
Legal Business Name: Digital CRM & IOT
Email: olawest1977@gmail.com
Shipping Market: Germany
Processing Time: 0 business days
Delivery Time: 3–7 business days
Standard Shipping: Free (€0.00)